Monopoly Concierge helps Park Place Prestige clients turn one-time guests into repeat bookings through personalized follow-up, curated guest experiences, and a strategy that goes beyond platform visibility.
Howdy Houstonians!
Adding your property to a marketplace isn’t the finish line; it’s the starting point. While most platforms stop there, we go further. Through smart outreach and a guest-focused strategy, our goal is simple: turning one-time stays into loyal clients.
Building Guest Relationships That Last
While listing sites like Airbnb and Vrbo make your property visible on their marketplaces, they don’t help you form a lasting connection with your guests. Once the trip ends, so does the relationship.
That’s where we step in.
At Monopoly Concierge—our guest-facing brand exclusively available to Park Place Prestige clients—we’ve developed a system that keeps your property top of mind long after checkout. Whether it’s inviting past guests to exclusive travel offers, introducing new luxury services, or sharing insider tips on what’s happening around Houston, we give guests a reason to remember your space and a reason to return.
Why This Matters for Park Place Prestige Clients
This isn’t just about being hospitable, it’s about being strategic. Guests are far more likely to rebook when they feel a sense of familiarity and personal connection. By staying in touch with those who’ve stayed at your property, we help your listing rise above the competition.
Here’s what our Park Place Prestige clients gain:
- Repeat bookings from past guests who already trust your space.
- Increased occupancy through targeted outreach.
- Exposure to high-value travelers interested in add-on experiences like jet charters, exotic car rentals, and curated local adventures.
- The ability to build brand recognition, not just a profile on someone else’s platform.
Every stay is a chance to build a relationship, and we’re here to make sure you don’t miss it.
How Do You Even Reach Past Guests?
A fair question, especially if you’ve hosted on platforms like Airbnb, which don’t provide guest contact details. That’s why we’ve created a process that respects platform rules while giving guests the option to stay connected on their terms.
Our check-in system opens the door to something more personal. We track meaningful details from each stay: why they booked, what they enjoyed, and what made their visit feel special. Every follow-up is crafted with care, using what we’ve learned to create a connection that feels real, not routine.
“Hey Journey, we remember your stay at The Isabella Oasis last year for your birthday. We know your birthday’s coming up and wanted to offer you a special 15% discount to celebrate. And don’t worry—we already reached out to your favorite masseuse, and she’s available to bring that same relaxing experience to your next stay.”
This isn’t mass communication. It’s tailored outreach that reminds your guests they’re not just welcomed. They’re remembered.
Creating Guests Who Come Back
For most hosts, exposure begins and ends with a listing. Platforms show the property, and then leave the rest to chance. That kind of passivity costs bookings.
We take an active approach. Our outreach is intentional and personal, designed to stay connected with guests who already know and love your space. Returning customers are up to five times more likely to book again than first-time guests, and we help you reach them in a way that feels familiar, timely, and relevant.
The most valuable guests aren’t new; they’re the ones who’ve already walked through your door. All they need is a reason to return, and we’re here to provide it.
See What’s Included in Park Place Prestige →
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