The Cleaning Manual by Monopoly Property Services solves short-term rental cleaning inconsistency with clear, visual, bilingual instructions. Say goodbye to guesswork and ensure every cleaner meets your exact standards.
Howdy Houstonians!
If you’ve ever walked into your short-term rental and instantly felt something was off, maybe the towels were missing, the sheets were wrinkled, or the remote was in the wrong spot. You’re not alone. Sure, it may not be a big issue, but that’s just the thing; it’s the little things that matter. That’s why we created the Cleaning Manual.
Why Cleanings Keep Falling Short
While it’s easy to blame the cleaner for these inconsistencies, it’s typically not due to their lack of skill. Most short-term rental cleaning companies rotate staff. You might tell one cleaner how you prefer your home to be cleaned, but the next person through the door might never get that same information. It’s also important to note that cleaners work quickly and are expected to manage dozens of homes. Unless the instructions are written down, chances are the little quirks that make your property special will be forgotten in the name of efficiency.
Our Solution? The Cleaning Manual
At Monopoly Property Services, we created a solution that works across properties, cleaners, and schedules: the Cleaning Manual. Starting with a full walkthrough of your home, we make sure to ask you everything, both big and small.
- How should the beds be made?
- Where do the wine glasses go?
- How many towels per bathroom?
- What temperature should the thermostat be set to after each cleaning?
(Shortened manual example can be viewed here)
We then take photos of every space using Monopoly Cam and build a bilingual guide in English and Spanish. Every manual includes:
- Written and photo instructions broken down room by room
- A QR code for quick digital access on any device
A printed, laminated copy is to be stored on site for the cleaners to have easy access.
What Changed?
Every cleaner who uses our manual tells us the same thing: “This makes our job so much easier.” No more guessing, no more calls or texts asking where something goes, and no more surprises for the owner after check-in.
For us? We’re no longer wondering why the wrong sheets are on the bed or why the iron ended up in the guest room closet. We’ve saved hours of communication and our cleanliness standard, all while maintaining our peace of mind.
Want One For Your Property?
In short, the Cleaning Manual fixed the problem most hosts don’t realize they have. It turned scattered instructions into a system anyone can follow. It helped our cleaners, it helped our clients, and it helped us deliver the kind of consistency every short-term rental needs.
Cleaning Manuals are available as a one-time service in the Monopoly Store. They’re also included at no extra cost in both of our:
If you’re tired of second-guessing your cleaners, this is your sign to make a change. Put your expectations in writing, clearly and permanently.
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